Privacy Policy

Identity: ExpatPlanner S.L.

Tax ID: B-12345678

Address: Calle Gran Vía 123, 28013 Madrid, Spain

Email: privacy@expatplanner.com

Phone: +34 910 123 456

At ExpatPlanner we process the information you provide us for the following purposes:

• Manage your registration as a user of the platform
• Manage the provision of relocation assistance services to Spain
• Process and manage contracted services
• Send communications about the status of your procedures
• Attend to your queries and requests through the support chat
• Send you commercial information about our services (if you have given your consent)

The legal basis for processing your data is:

• The performance of a contract to which you are a party (provision of services)
• Compliance with legal obligations applicable to ExpatPlanner
• Your express consent for sending commercial communications
• ExpatPlanner's legitimate interest in improving the services offered

Your personal data will be kept as long as you keep your account active on our platform and for the period required by applicable tax, accounting and administrative regulations. Once the contractual relationship is terminated, your data will be deleted or anonymized, unless there is a legal obligation to retain it.

Your data may be communicated to:

• Registered legal professionals for the management of administrative and legal procedures
• Banking entities for payment management
• Public administrations when there is a legal obligation
• Technology service providers that help us operate the platform

All our providers are subject to strict confidentiality and security obligations.

You can exercise the following rights:

• Access: Know what personal data we have about you
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request the deletion of your data
• Restriction: Request the restriction of processing of your data
• Portability: Receive your data in structured format
• Objection: Object to the processing of your data

To exercise these rights, you can write to privacy@expatplanner.com. You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

ExpatPlanner is committed to protecting your personal data and has adopted all necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.